The Good Car Guarantee

What makes a Good Car "Good"?

It's essential that you have a great experience with your electric car.

That's why we ensure that all Good Car Co electric vehicles come with our Good Car Guarantee.  They're in tip-top shape, and we back them,  so you can breathe easy.

7 Day Return Policy

7 Day Return Policy

If you don't love your EV we will take it back and refund your purchase costs (reasonable conditions apply)

Tested Battery

Tested Battery

Battery condition is one of the most important factors we take into consideration for our decision-making criteria to consider an electric vehicle a "good car". We test the battery condition of all the vehicles we supply and declare this information upfront to you.  We also only purchase the best quality vehicles so that you are driving the best of the fleet. 

Low Mileage

Low Mileage

All our vehicles are low mileage. Mileage on electric vehicles is different to internal combustions vehicles. There are fewer moving parts and less to go wrong, so mileage isn't such a big deal. That being said, we still choose only low mileage vehicles. 

Rigorous Checks

Rigorous Checks

Before purchasing a car we check a vehicle's battery diagnostics report as well as to conduct a mechanical and condition inspection.

Before handing over the vehicle to you we ensure the car has received Australian road compliance as well as local roadworthy in your state or territory.

Battery + Mechanical Warranty

Battery + Mechanical Warranty

We protect you against a dud battery by offering a battery degradation warranty.  The warranty protects you in the case that the car's traction battery enters a state of rapid decline.  This is valid for 3 years on Nissan Leaf ZE1 models, 2 years on AZE) 30kWh models and 6 months for AZEO 24kWh models.

We also provide a non-statutory 6-month mechanical warranty to the vehicles we supply.

Plug and play

Plug and play

Plugin and drive away. We provide as standard a 10A portable charger with every car.  You can plug  into a standard power point and charge your car. See EV 101 for more details on EV charging.

Ongoing support

Ongoing support

We're here to support you on your EV journey. We are available for support, provide heaps of resources, and have a fantastic Good Car Community to help with any queries you may have. 

12 Months Roadside Assist

12 Months Roadside Assist

We don't think you will need it, but for peace of mind we now supply 12 months roadside assist with NRMA with coverage anywhere in Australia.  This applies to all our imported vehicles and commenced on vehicles contracted from 20/01/2022

EV Condition Reports

The following documents the condition of the vehicles that we supply second-hand.

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Interior and exterior: near-new condition. No immediately apparent markings, beyond minor expected evidence of general use. Much better condition than expected for a vehicle of this age.

Buyer comments: “Clean car” or similar
Inspection: no photos of damage, no rust etc.

 

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Interior and exterior: Great condition. Better than expected condition than expected for a vehicle of this age. May have minor scratches on the interior from cleaning etc or few minor or superficial marks on the outside of the vehicle, which will buff out with little effort.

Inspection results: photos of slight damage such as paint on the door from a door opening, or surface markings.
No dents other than a minor pin-dent. No deep or long scratches for which photos have been sent to us. No rust underneath.

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Good condition. Better than expected for a vehicle of this age, but with evidence of general use. May have few immediately apparent marks on the interior or exterior of the vehicle, such as a scratch on the plastic bumper, a scratch or dent or other mark on the body or interior.

We'll never get a car that's less than three stars.

Inspection results: photos of slight damage such as paint on the door from a door opening, or surface markings.
May have a dent, or scratch where we have received photos from the inspector. May have minor rust underneath, or a seat with creases or minor damage.