---
title: Good Car Guarantee | The Good Car Company
description: We guarantee that you will love your newly purchased electric car from us because we take care of the whole process with quality checking and compliance.
image: https://www.goodcar.co/hubfs/Images/2021%20Website%20Images/local%20EV%20technician.jpg
---

[![Wordmark\_300w](https://www.goodcar.co/hubfs/Logos/Wordmark_300w.png)](https://www.goodcar.co)

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![local EV technician](https://www.goodcar.co/hubfs/Images/2021%20Website%20Images/local%20EV%20technician.jpg)

# The Good Car Guarantee

## What makes a Good Car "Good"?

It's essential that you have a great experience with your electric car.

That's why we ensure that all our imported Good Car Co electric vehicles come with our Good Car Guarantee.  They're in tip-top shape, and we back them,  so you can breathe easy.

##### [Tested Battery](https://www.goodcar.co/good-car-guarantee#atmc-faq-05_popup_dnd_area-module-4_1)

### Tested Battery

Battery condition is one of the most important factors we take into consideration for our decision-making criteria to consider an electric vehicle a "good car". We test the battery condition of all the vehicles we supply and declare this information upfront to you.  We also only purchase the best quality vehicles so that you are driving the best of the fleet. 

##### [km travelled](https://www.goodcar.co/good-car-guarantee#atmc-faq-05_popup_dnd_area-module-4_2)

### km travelled

We offer a range on the km our cars have done so far. The km wear and tear on electric vehicles is different to internal combustions vehicles. There are fewer moving parts and less to go wrong, so km's isn't such a big deal.

##### [Rigorous Checks](https://www.goodcar.co/good-car-guarantee#atmc-faq-05_popup_dnd_area-module-4_3)

### Rigorous Checks

Before purchasing a car we check a vehicle's battery diagnostics report as well as to conduct a mechanical and condition inspection.

Before handing over the vehicle to you we ensure the car has received Australian road compliance as well as local roadworthy in your state or territory.

##### [Battery + Mechanical Warranty](https://www.goodcar.co/good-car-guarantee#atmc-faq-05_popup_dnd_area-module-4_4)

### Battery + Mechanical Warranty

We provide a 3 month battery warranty on all our good cars. Please see the full policies & warranty details [here.](https://www.goodcar.co/warranty)

We also provide the statutory 3-month/5,000 km mechanical warranty to the vehicles we supply.

##### [Plug and play](https://www.goodcar.co/good-car-guarantee#atmc-faq-05_popup_dnd_area-module-4_5)

### Plug and play

Plugin and drive away. We provide as standard a 8A portable charger with every car.  You can plug  into a standard power point and charge your car. See EV 101 for more details on EV charging.

##### [Ongoing support](https://www.goodcar.co/good-car-guarantee#atmc-faq-05_popup_dnd_area-module-4_6)

### Ongoing support

We're here to support you on your EV journey. We are available for support, provide heaps of resources, and have a fantastic Good Car Community to help with any queries you may have. 

[View full Warranty and T&C's here](https://www.goodcar.co/warranty)

## EV Condition Reports

The following documents the condition of the vehicles that we supply second-hand.

![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)

 

**Interior and exterior: near-new condition.** No immediately apparent markings, beyond minor expected evidence of general use. Much better condition than expected for a vehicle of this age.

**Buyer comments:** “Clean car” or similar  
Inspection: no photos of damage, no rust etc.

 

![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)

 

**Interior and exterior: Great condition.** Better than expected condition than expected for a vehicle of this age. May have minor scratches on the interior from cleaning etc or few minor or superficial marks on the outside of the vehicle, which will buff out with little effort.

**Inspection results:** photos of slight damage such as paint on the door from a door opening, or surface markings.  
No dents other than a minor pin-dent. No deep or long scratches for which photos have been sent to us. No rust underneath.

![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)![star icon](https://www.goodcar.co/hs-fs/hubfs/Icons/star%20icon.png?width=50&name=star%20icon.png)

 

**Good condition.** Better than expected for a vehicle of this age, but with evidence of general use. May have few immediately apparent marks on the interior or exterior of the vehicle, such as a scratch on the plastic bumper, a scratch or dent or other mark on the body or interior.

We'll never get a car that's less than three stars.

**Inspection results:** photos of slight damage such as paint on the door from a door opening, or surface markings.  
May have a dent, or scratch where we have received photos from the inspector. May have minor rust underneath, or a seat with creases or minor damage.

![good-car-co-ev-logo](https://www.goodcar.co/hubfs/Logos/logo-white.png)

Proudly accelerating the uptake of electric vehicles in Australia, one good car at a time.

[info@goodcar.co](mailto:info@goodcar.co) | [+613 6121 4624](https://www.goodcar.co/tel:+61361214624)

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